Service Delivery Manager

Skills, expertise and experience

“I am passionate about customer experience – meeting and exceeding customer needs by building motivated, high performing teams. MTN has provided me this opportunity and I am privileged to be part of a great team that goes the extra mile for our customers. I have led project teams in executing complex solutions in Kenya and other countries in Africa and Europe. Travelling to and working with other Opcos has helped to raise the bar in our operations. I am particularly excited about our brand colour Y’ello – the colour of happiness and fun; come over to the bright side…”
Further reading

Governance Structure

Good governance is promoted across all areas of our business<...


Management Team

Meet the Managing Director and senior managers who comprise the MTN Busi...